Leesburg gets power from Dominion Energy or NOVEC, depending on the street. Dominion outages: 866-366-4357. NOVEC: text #OUT to 85700. Maps and tips.
Last checked Oct. 19, 2026. Facts on this page come from the Town of Leesburg’s Resident Information, Streetlights and Emergency Notifications pages, Dominion Energy’s Report Outage or Emergency page and NOVEC’s Outage Center.
Leesburg is served by two electric utilities, Dominion Energy and the Northern Virginia Electric Cooperative (NOVEC), and which one you call depends on where you live. The town’s map of electric service providers (PDF) shows the boundary. Dominion customers report outages and downed lines at 866-366-4357. NOVEC customers can text #OUT to 85700 or report online. The town does not run the power system.
Who to call
- Dominion Energy outages and downed lines: 866-366-4357; report online; outage map
- NOVEC outages: text #OUT to 85700, or report through your NOVEC account; outage map
- NOVEC customer service: 888-335-0500 or 703-335-0500
- A downed line with fire or someone hurt: 911
- Water main break or sewer overflow during a storm: Leesburg Utilities, 703-771-2713; after hours, police non-emergency, 703-771-4500
Which utility serves you
| Utility | How to report an outage | Outage map | Start or move service |
|---|---|---|---|
| Dominion Energy | 866-366-4357 or online | outagemap.dominionenergy.com | dominionenergy.com, 888-667-3000 (number listed by the town) |
| NOVEC | Text #OUT to 85700, or your online account | NOVEC Outage Center | NOVEC Start/Stop Service |
NOVEC’s Outage Center listed 46,489 customers in Loudoun County on Oct. 19, out of 182,840 across its territory, with a live count of customers out by county. Dominion’s map gives near real-time outage areas and estimated restoration times.
Downed power lines
Dominion’s advice: stay at least 30 feet away from a downed line, do not touch it, and call 866-366-4357 to report where it is.
Get alerts
- Dominion: the Dominion Energy app lets you report an outage and check its status.
- NOVEC: outage texting must be linked to a cellphone number on your account; new customers can sign up by texting NOVECOUT to 85700. NOVEC says to allow 30 days for texting to be enabled, and limits it to two phone numbers per account.
- Alert Loudoun: the town uses Loudoun County’s Alert Loudoun system for emergency messages by text, call and email. Add the addresses you care about (home, work, school) to get alerts for those places.
- Radio: in an emergency the town points residents to WTOP 103.5 FM and WETA 90.9 FM.
Streetlights
Streetlights in Leesburg are owned by Dominion or NOVEC, and the town cannot repair them. Report a NOVEC light on its streetlight repair page or at 888-335-0500, and a Dominion light through Dominion’s site. For help working out which company owns a light, or to ask for a new one, call Leesburg Public Works at 703-771-2790.
When the power is out
- Check the outage map for an estimated restoration time before calling again.
- If you rely on powered medical equipment, NOVEC has a serious medical condition program; Dominion customers should ask Dominion about theirs.
Be ready before the next storm
The town’s emergency preparedness pages list what to have on hand for an outage:
- A flashlight, a battery-powered AM/FM or weather radio, extra batteries and portable phone chargers.
- Food that needs no cooking or refrigeration, and water stored in clean containers.
- A fully charged cellphone when storms are forecast.
- A battery-operated or battery-backup carbon monoxide detector. Check its battery when the clocks change.
Generators: keep generators, grills and camp stoves out of the house, basement and garage, and put a generator at least 20 feet from the house, the town says. If the carbon monoxide detector sounds, leave the house and call 911.
Related guides: moving to Leesburg and who to call at Town Hall.
Frequently asked questions
Who provides electricity in Leesburg, Virginia?
Two utilities: Dominion Energy and the Northern Virginia Electric Cooperative (NOVEC). Which one serves you depends on your street; the Town of Leesburg publishes a map of electric service providers.
How do I report a power outage in Leesburg?
Dominion Energy customers call 866-366-4357 or use Dominion’s online outage report. NOVEC customers report online through their account or text #OUT to 85700.
Where is the Dominion outage map?
At outagemap.dominionenergy.com. NOVEC’s outage map and county-by-county summary are in its Outage Center at novec.com/stormcenter.
Who fixes a broken streetlight in Leesburg?
The power company that owns it. Report Dominion lights to Dominion and NOVEC lights to NOVEC at 888-335-0500; the town cannot repair them. For help, call Leesburg Public Works at 703-771-2790.
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